Design Thinking Practitioner |
2016 |
GLOBAL OPERATIONS LEADERS DEVELOPMENT (Gold) GRADUATE |
2015 |
Black Belt Lean Six Sigma Certified |
2014 |
Lean, Green Belt, Black Belt Trained and tested |
2012 |
Process Excellence Training and tested: Lean, Six Sigma y BPMS |
2012 |
Leadership Technologies Inc.: Effective Problem Solution Franklin Covey |
2008 |
Liderar en Shell: Programa para Líderes de Primera Línea |
2008 |
HR Essencials I y II: Front Line Leaders Programme |
2008 |
Franklin Covey Organization Services: 7 Habits Of Highly Effective People |
2007 |
Diplomado “Pasión Por La Excelencia En El Servicio” |
2005 |
Principios Básicos Achieve Global, Guatemala |
2004 |
Netperformer Design & Implementation WorkShop, Miami, USA |
2002 |
Avaya P580/P882 Multiservice Switch Advanced Configuration & Maintenance,
Miami, USA |
2002 |
Avaya P120, P130, P330 and Technical Presales, Miami, USA |
2002 |
MSNI Configurator, Miami, USA |
2002 |
Cajun View Suite 3.0 Installation & Administration, Miami, USA |
2002 |
PSAX – PacketStar Multi-Service ATM Access Concentrators, Miami, USA |
2002 |
IP OFFICE Implementation, Miami, USA |
2002 |
Avaya VPNet Products And Technology, Miami, USA |
2002 |
Cajun Rules Installation & Configuration, Miami, USA |
2002 |
Avaya Wireless & Enterprise Solutions, Miami, USA |
2002 |
IP 600 Case Study & Configurator Job Aid, Miami, USA |
2002 |
ECLIPS Technical Training, Miami, USA |
2002 |
Introduction to Video Conferencing Solutions, Guatemala, Guatemala |
2001 |
Definity One / IP600 I&M, Mexico, D.F. |
2001 |
Curso de Certificación Panduit, Guatemala |
2000 |
Curso Merlin Magix I&M |
2000 |
CCI (Time Fix), Guatemala, Guatemala |
1999 |
Motorola (Misión XXI), Guatemala, Guatemala |
1999 |